April 6, 2011

What schools don't teach us: Emergent Systems

In business school, we are taught to develop solutions around textbook concepts. I'm guessing that many of us, when we start working, end up wondering why these solutions don't give the same results that were reflected in our school grades. It appears we might have been miscalculating. 

David Brooks introduced the concept of emergent systems in his article. "Emergent systems are ones in which many different elements interact. The pattern of interaction then produces a new element that is greater than the sum of the parts, which exercises a top-down influence on the constituent elements."

Theories always come with a default ceteris paribus. What we, or at least my friends and I, often err in doing is taking a situation apart and analysing each element one by one. We then try to make sense of what the majority says. It is not wrong. Teachers cannot mark us down for that, but reality will.

For one, culture is an emergent system. The effects of interactions work bottom-up and top-down simultaneously. Because of such, the elements of cultures have to be studied differently "as wholes and as nested networks of relationships". 

Now that's a reason to look forward to a graduate trip to Vietnam: cultural exploration!

And also a reason to look forward to work! Cultural management is one of the key consideration staples that makes the PR menu so attractive. If only I can place my order now.



April 3, 2011

Why public relations?

If anything else, my interview with Weber Shandwick on Friday revealed more about myself than about the organization.

"So why public relations?"

Because communications is everyone's business. On a day-to-day basis, be it one-to-one or one-to-many, we meet different people. How we interact with them determines the kinds of impressions we leave and this often has implications on our social circles. How we interact with people also says a lot about us to ourselves.

Public relations is an extension of this function but more challenging.

March 5, 2011

Not Another Preach on Corporate Social Media

On Friday, Burson Marsteller gave a talk on how Asian companies are missing out on the social media train. Thankfully, it wasn't just another sermon on what companies should do with social media. Backed up with research and interesting infographics, much light was shed on the issue. Thanks to the wonderful infographics!


Beyond what were in the slides, the biggest take-away came from the Q&A and @steve_bowen was specific enough in his recommendations.